MacroPoint

Integration Engineer

US-OH-Cleveland
3 months ago(9/27/2017 4:59 PM)
ID
2016-3444
# of Openings
0
Category
Information Technology

Overview

Company Overview

 

Headquartered in Cleveland, Ohio, MacroPoint is a global freight visibility platform for shippers, brokers and 3PLs to get real-time visibility on the freight they have given to 3rd party carriers. Founded in 2011, MacroPoint’s patented, automated load monitoring and tracking software provides load location visibility, predictive analytics, and an automated communication platform to truly enable “Manage by Exception” capabilities.

This cloud-based SaaS solution works on any cell phone, with existing in-cab ELD/GPS and trailer tracking devices, rail car providers, and other modes to provide real-time location monitoring and tracking, delivery monitoring, and event notifications to third parties. Integrated with a wide range of TMS systems, MacroPoint automates the entire process, eliminating the need for drivers to check in with dispatchers, and for shippers and brokers to check in with carriers. To date, over 800,000 drivers and millions of connected trucks are a part of the “MacroPoint enabled” network. 

 


Position Overview

 

As a MacroPoint Software Implementation Consultant you will assist our customers to utilize our software to the maximum benefit it provides. This includes pre-sales support to explain the features and functions that are available, how best to use them, and how to go about rolling the software out throughout their organization. Additionally, you will be responsible for designing customer training programs, and be a voice of the customer back to our product development team recommending new features to be developed.

 

Responsibilities

  • Be the subject matter expert on the MacroPoint platform, which includes the understanding of the configuration options, API’s, and ability for customizations
  • Understand the workflow and system process needs of different customer types and align with the capabilities of MacroPoint
  • Act as the Trusted Advisor to key MacroPoint customers and communicate enhancement requests back to the product team.
  • Perform product demonstrations in a variety of settings, including internal meetings, training sessions and trade shows.
  • Assist the MacroPoint sales teams on functionality questions and solution design
  • Train customers on the features and value of MacroPoint across various users (Director, Manager, Staff)
  • Understand all workflows and integrations and be able to speak to those and deploy them with customers
  • Provide integration support (explanation of available API’s, set-up, and testing) & Product Configuration
  • Travel of up to 25 percent. 

Qualifications

  • Bachelor’s Degree
  • Minimum of 3 years of experience in software implementation, configuration, and integration
  • Experience with systems testing and business process re-engineering
  • Excellent verbal and written communication skills (with examples)
  • Experience in supply chain or transportation software a plus but not required
  • Strong ability to project manage
  • Ability to build business relationships quickly
  • Strong organizational skills

Why Choose MacroPoint?

 

Our mission at MacroPoint is very clear: deliver a cost effective, global freight visibility platform engineered to “Track EVERY Load.” The MacroPoint team is disrupting the transportation software industry. How you ask? We are strategic thinkers with a business-first mentality. Our team is creative, fun and always thinking about the next big challenge. We push the envelope. We never settle, but do take time to enjoy the journey and celebrate each win. Our growth has been tremendous with over 100% revenue growth every year since 2011. We intend to remain the industry leader, and our customers’ satisfaction means the world to us.

 

Additionally, we offer…

  • An opportunity to work with leading edge technology
  • A place to advance your career
  • A hard working, team oriented environment
  • A healthy work-life balance and compassion for our people
  • Medical, dental, vision and life insurance plans
  • Paid time off and holidays
  • 401(k) options

If you think you have what it takes to be a part of our team, we would love to hear from you.

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